Privacy Policy

Privacy Policy

Last Updated: [ 21/11/2025 ]

This Privacy Policy applies to the website www.digitalcatalyst.in (“Website”), operated by Digital Catalyst (“We”, “Us”, “Our”). We are committed to safeguarding the privacy of our clients, visitors, and users. Our practices for collecting, processing, storing, and handling personal information are governed by the Information Technology Act, 2000 and other applicable data protection laws in India.

By accessing our Website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Acceptance of Policy

By using our Website, submitting information, or engaging with our digital marketing services, you acknowledge and agree to the practices described in this Privacy Policy, including any future updates. We may update this policy periodically, and all users are encouraged to review it regularly.

2. How We Collect Information

a) Information You Provide Directly

We collect personal information when you:

  • Contact us through forms
  • Make service inquiries
  • Subscribe to newsletters
  • Request reports, consultations, or proposals
  • Engage with us during onboarding or project execution

b) Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address
  • Device and operating system details
  • Browser type
  • Access times
  • Pages viewed
  • Clickstream data
  • Interaction data (scrolls, clicks, time spent on pages)
  • Location data (approximate)

c) Cookies & Tracking Technologies

We use cookies to:

  • Enhance your browsing experience
  • Analyze website performance
  • Deliver relevant content and ads
  • Improve overall website functionality

You may disable cookies in your browser settings, but certain features may not function properly.

d) Information from Third Parties

We may receive information through:

  • CRM tools
  • Analytics platforms (Google Analytics, GA4, Adobe Analytics, etc.)
  • Advertising partners (Google Ads, Meta Ads, LinkedIn Ads, etc.)
  • Social media platforms
  • Business partners and referrals

3. Information We Collect

We may collect the following details:

Personal Information

  • Full Name
  • Company/Business Name
  • Email Address
  • Phone Number
  • Designation
  • Billing/Communication Address

Business & Marketing Data

  • Website URLs
  • Marketing goals and preferences
  • Analytics data shared for project execution
  • Lead data provided for CRM or automation setup
  • Social media account details (for integrations)

Technical Information

  • IP address
  • Browser details
  • Usage patterns
  • Device info
  • Referring URLs

We collect only the information necessary for delivering our services.

4. How We Use Your Information

Your information is used to:

  • Provide and enhance digital marketing services
  • Conduct SEO audits, analytics setup, paid ad campaigns, CRM implementations, and automation workflows
  • Improve Website performance & user experience
  • Respond to inquiries and provide support
  • Send service updates, proposals, invoices, reports, and notifications
  • Share marketing communications (only if opted-in)
  • Protect against fraudulent activity
  • Comply with legal obligations

We process your information only for legitimate business purposes.

5. Data Sharing

We do not sell your personal information. We may share information only in the following cases:

a) Third-Party Service Providers

Data may be shared with:

  • Hosting providers
  • Email marketing tools
  • CRM tools
  • Analytics platforms
  • Ad networks (Google, Meta, LinkedIn)
  • Automation platforms

These partners are required to maintain confidentiality and comply with applicable laws.

b) Legal Requirements

We may disclose information if required by:

  • Court orders
  • Government authorities
  • Compliance with law

c) Business Transfers

In case of a merger, acquisition, or restructuring, information may be transferred securely.

6. Data Security

We take appropriate technical and organizational measures to protect your data, including:

  • SSL encryption
  • Secure servers
  • Limited access to authorized personnel only
  • Regular system audits
  • Strong access control and authentication

However, no system is fully immune to risks. Users are responsible for maintaining confidentiality of their passwords and login credentials.

7. Third-Party Links

Our Website may contain links to external websites. We are not responsible for:

  • Their privacy practices
  • Their content
  • Data handling policies

Please review their policies before interacting.

8. Social Media & Platform Integrations

If you connect your business accounts (Google, Meta/Instagram, LinkedIn, etc.) for ad management or analytics setup, we may access platform data as permitted. This data is used only to:

  • Set up campaigns
  • Monitor performance
  • Generate reports
  • Improve your marketing results

We do not publish content or access private data without authorization.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. Anyone below 18 may use our services only with parental or guardian supervision.

10. Data Retention

We retain your data:

  • As long as necessary to complete the service
  • As required by law
  • As needed for legitimate business purposes

You may request deletion of your data at any time (subject to legal requirements).

11. Changes to This Policy

We may modify this Privacy Policy from time to time. All changes will be updated with a new "Last Updated" date. Continued use of our services signifies acceptance of the updated policy.

12. Contact Us

For queries, concerns, or requests regarding privacy, please contact:

Digital Catalyst
Email: marketing@digitalcatalyst.in
Phone: 984 903 7822
Website: www.digitalcatalyst.in
Lets Wok Together - Digital Catalyst

LET'S WORK TOGETHER

Address

TR SQUARE, H NO 1-98/21/B, UNIT NO 2A, 2ND FLOOR, Jai Hind Gandhi Road, Jai Hind Enclave Road, Madhapur, Hyderabad, Rangareddy, Telangana, 500081
984 903 7822
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